Privacy Policy Billion77 —
Malaysian User Data Protection

Billion77 ("we", "Platform") takes user privacy seriously. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information when you use the billion77.onl platform or the Billion77 mobile app.

This document is drafted in accordance with internationally recognised data protection principles. We operate on the principle that your personal data belongs to you — we only store and process it to enable us to provide the services you request and to fulfil our legal obligations.

By using the Billion77 platform, you agree to the terms of this Privacy Policy. If you disagree with any part of it, please stop using the platform and contact us to close your account.

We collect several categories of information depending on how you interact with our platform. Below is a detailed breakdown of the types of data we collect:

We do not collect information that is unnecessary for the stated purposes. You may also choose not to provide certain information, though this may limit the platform features you can access.

All data we collect is used for specific and legitimate purposes. We will not use your data for any other purpose without your prior consent, except as required by law.

• Service Delivery: Managing your account, processing deposits and withdrawals, enabling access to games, and connecting you with our customer support team.
• Identity Verification (KYC): Verifying that you meet the minimum age requirement and that your identity is valid, in line with anti-money laundering (AML) requirements.
• Platform Security: Detecting fraudulent activity, account abuse, or any security threats that could affect you or other users.
• Communications: Sending important notices about your account, changes to terms, security updates, and promotional information (where you have consented to receive them).
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate support.
• Legal Compliance: Meeting reporting obligations to the relevant authorities in accordance with applicable laws.
• Platform Improvements: Analysing aggregated usage data (without identifying individuals) to improve platform performance and user experience.

Billion77 employs robust technical and organisational measures to protect your personal data from unauthorised access, loss, damage, or accidental disclosure.

Data Encryption: All data transmitted between your device and billion77's servers is protected with 256-bit SSL (Secure Socket Layer) encryption — the same encryption standard used by leading banking and financial institutions.

Server Security: Our servers are equipped with a multi-layered security system, including enterprise-grade firewalls, intrusion detection systems, and continuous 24/7 monitoring. Access to user data is restricted to staff who genuinely require it to perform their duties.

Retention period: We retain your personal data for as long as your account is active. After an account is closed, we keep certain records for the period required by law (typically 5–7 years) for audit and legal compliance purposes. After this period, data is securely deleted.

Billion77 does not sell, rent, or trade your personal data to third parties for marketing purposes. We only share data in the limited circumstances outlined below:

• Service Providers: We work with trusted service providers such as payment processors, KYC service providers, and game providers. They only receive the data necessary to carry out their specific functions and are bound by strict confidentiality agreements.
• Legal Authorities: We may be required to disclose your data to government authorities, law enforcement agencies, or regulatory bodies if mandated by law or court order.
• Business Transfers: In the event of a merger, acquisition, or asset transfer, user data may be transferred as part of that transaction, subject to equivalent privacy protections.

In all of the above situations, we ensure that parties receiving your data operate to data protection standards equivalent to or higher than our own.

Billion77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use three main categories of cookies:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Helping us understand how users interact with the platform — which pages are visited most frequently, time spent in each section, and any technical issues encountered. This data is collected anonymously.
• Functional Cookies: Saving your preferences such as language, display settings, and login information to make your next visit easier.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality and your gaming experience.

As a billion77 user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, contact us at [email protected]. We will process your request within 30 business days. No charges apply for reasonable requests.

The billion77 Platform is strictly for users aged 18 and above. We do not intentionally collect or store any personal information from individuals under the age of 18.

If we determine that someone under the age of 18 has registered an account on our platform, we will immediately close the account and delete all associated data. The KYC process we carry out is our primary measure to prevent this from occurring.

If you believe a minor has accessed or registered on our platform, please contact us immediately at [email protected] so we can take appropriate action.

Billion77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons we deem necessary.

When we make significant changes, we will notify you via a prominent notice on the platform or through your registered email at least 14 days before the changes take effect. The "Updated" date at the top of this document will reflect the date of the latest revision.

We encourage you to review this Privacy Policy periodically. Continued use of the platform after changes take effect constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests regarding your privacy and data protection, our team is ready to assist.

For complaints related to platform terms of use, please refer to Terms and Conditions us. For general platform FAQs, visit the FAQ us.